The better is the natural enemy of the good
Companies are successful today because they have done most things right in the past. But external and internal conditions are changing – and in the future at an even more rapid pace. You have to constantly “keep at it”, otherwise the opportunities, i.e. the unrealized potential, will continue to grow. But empirically the management attention is not always focused on the areas with the highest relevance for customers and their loyalty.
Change of perspective by external consultants
For this reason, successful companies deliberately seek a view from a different angle, which an external consultant has; one who is not involved in the existing corporate structures and processes. CUSTOR supports you throughout all phases of your consulting project — from determining and analyzing the status quo, concept development and finally to operational measures in the course of implementation. The evaluation, i.e. the assessment of project success according to pre-defined criteria, concludes the project.
Wide range of consulting topics
CUSTOR’s spectrum of consulting is as broad as your areas of concern – from a value-based customer segmentation to the development and implementation of research-based controlling instruments or the FutureCheck for your company.