CUSTOR is your full-service institute

We provide our clients with customer-tailored solutions for their individual questions in the fields of market research, service management and consulting. That is our understanding of customer orientation – quite literally like our name: CUSTOR.

Market Research

CUSTOR‘s range of services covers all relevant areas and steps of market research – from the elaboration of the client’s research interest, survey design and data collection up to the analysis, presentation of results, recommendations for action and finally the implementation support.

Service Management

In many industries, increasing pressure on prices and declining margins have created a situation where effective and sustainable differentiation in customer perception can only be obtained by means of services. Consistent, value-driven service design, service management and service controlling are therefore critical.

Consulting

The meta-goal of our services is to raise your company’s value. For this purpose we support you with our experience in the discovery and analysis of your company’s status quo, the identification of the potential for optimization, the definition of strategic decisions and their implementation in operational change and coaching measures.

CUSTORs Target-O blau / blue

CUSTOMER STATEMENTS ABSTRACT